We are still open and delivering. Precautions are in place for the safety of our customers and staff. Find Out More At Covid-19 FAQs

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Need Help? Email us or Call us on 01509 76 73 74

FAQs


WHEN WILL I GET MY ORDER?

The timeline for delivery can vary depending on stock available and size of your order. Small items that are in stock we try to despatch from 24-72 hours and larger items that are in stock are aimed to be despatched between 2-7 working days. For more information on delivery please visit our delivery page.

WHAT ARE YOUR DELIVERY CHARGES?

Shipping to mainland UK is absolutely Free. However, a surcharge for remote areas will be charged.

DO YOU SHIP OVERSEAS?

Yes, we can ship some of our products overseas but unfortunately not all of them. Please contact our team to discuss individual requirements.

CAN I ORDER OVER THE PHONE OR VIA EMAIL?

While the best way to order is via our website, we can take orders over the phone, our customer service team will be happy to help. We are also able to process email orders that require a proforma invoice and/or need to be paid by BACS transfer.

ARE YOUR PRODUCTS PROTECTED BY WARRANTY?

Yes, all of our products are guaranteed for two years from the date of purchase.

ANY FURTHER QUESTIONS PLEASE CONTACT US AT

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